Terms & Conditions
Terms & Conditions – PATHARO
Welcome to the PATHARO website. By accessing our site and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
These Terms and Conditions apply to all purchases made on the PATHARO website by customers in Australia. By placing an order, you agree to comply with these terms. We reserve the right to update or modify these terms at any time without prior notice.
2. Products and Pricing
Product Information: We strive to display our products as accurately as possible. However, slight variations in colour, size, and materials may occur due to different device displays and lighting conditions.
Pricing: All prices are listed in AUD (Australian Dollars) and include Goods and Services Tax (GST) where applicable. Shipping costs are calculated at checkout. We reserve the right to change prices at any time.
3. Orders and Payment
Placing an Order: By placing an order, you confirm that all information provided is accurate and complete. Once the order is placed, you will receive a confirmation email. PATHARO reserves the right to cancel or limit orders at our discretion.
Payment: We accept major credit cards, PayPal, and other secure online payment methods as shown at checkout. Full payment is required before your order is shipped.
4. Shipping and Delivery
Processing Time: Orders are processed within 1-7 business days.
Delivery Time: Standard delivery within Australia typically takes 7-15 business days. Please refer to our [Shipping Policy – link to page] for more details.
International Orders: If ordering from outside Australia, please check local customs and import regulations. Any duties or taxes are the responsibility of the customer.
5. Returns and Refunds
We want you to be satisfied with your purchase. You may return products within 14 days of delivery.
Return Conditions:
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase (order number) is required.
- Return shipping costs are the responsibility of the customer unless the item is faulty.
For more details, please see our [Return Policy – link to page].
Refunds: Once we have received and inspected your return, we will process your refund to your original payment method within 5-7 business days.
6. Australian Consumer Law
Nothing in these Terms and Conditions excludes or limits your rights under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. If the goods fail to be of acceptable quality, you may also have them repaired or replaced.
7. Intellectual Property
All content on the PATHARO website, including images, text, logos, and designs, is the property of PATHARO and is protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
PATHARO is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except as required under Australian law. Our total liability shall not exceed the purchase price of the product.
9. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia, and any disputes shall be resolved in the courts of this jurisdiction.
10. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us:
Email: support@patharo-online.com